Privacy Policy

1. Introduction

Welcome to Eco Connex.

We respect your privacy and are committed to protecting your personal information.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information including:

• Name
• Phone Number
• Email Address
• Shipping Address
• Order Details
• Messages sent through WhatsApp or Contact Forms

We do NOT intentionally collect sensitive personal information.

3. How We Use Your Information

Your information may be used to:

• Process enquiries
• Respond to customer support requests
• Process product orders
• Improve customer service
• Communicate order updates
• Improve website experience

4. Information Sharing

Eco Connex does not sell, rent or trade your personal information.

Information may only be shared when required:

• To complete your order
• To comply with applicable laws
• To protect our legal rights

5. Cookies

Our website may use cookies and similar technologies to improve user experience and website performance.

Users may disable cookies through their browser settings.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure or misuse.

However, no internet transmission is completely secure.

7. Third-Party Services

Our website may use trusted third-party services such as:

• Google Analytics (if enabled)
• WhatsApp
• Payment providers (if integrated)

These services maintain their own privacy policies.

8. External Links

Our website may contain links to third-party websites.

Eco Connex is not responsible for their privacy practices.

9. Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information (subject to legal obligations)

10. Contact Us

For privacy-related enquiries, contact: