Frequently Asked Questions | Eco Connex

Frequently Asked Questions

Answers to the questions we hear most, organized by topic.

Orders & Shipping

Yes! We deliver across Tamil Nadu via courier. Orders dispatched within 24 hours, delivered in 1–3 business days.
Shipping charges, if applicable, are communicated during order confirmation and shown alongside GST in your WhatsApp order summary. See our Shipping Policy for full details.
Add products to cart → Click checkout → Enter your name, mobile and address → A pre-filled WhatsApp message with your order details opens automatically. We confirm and arrange delivery!

Products & Parts

All parts are 100% genuine and quality-tested. No duplicate or substandard parts.
WhatsApp us with your bike model and we'll guide you to the exact compatible part.

Billing & Business

Yes, we are GST registered and provide proper invoices for all purchases.
Monday to Saturday, 9:00 AM to 7:00 PM.
Yes. Please contact us through WhatsApp or phone for dealership opportunities, or visit our Dealer page to apply.

Contact

You can contact us through WhatsApp, phone or email during our business hours. Visit our Contact page for full details.
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